Frequently Asked Questions
Everything you need to know about shopping at Trucchi's Supermarkets.
How do I place an order for home delivery?
You can place an order through our website or mobile app by selecting your preferred store location and adding items to your virtual cart. Choose a delivery window that works for you, and our personal shoppers will handle the rest.
What is your policy on product freshness and quality?
We pride ourselves on 'Hometown Pride.' Our team hand-picks the freshest produce and highest quality meats. If you are ever unsatisfied with the freshness of an item, please contact us for a full refund or replacement.
Can I use my Trucchi's Gold Card for online purchases?
Yes! Simply link your Gold Card number to your online account profile to earn points, access digital coupons, and receive exclusive member discounts on your grocery orders.
What happens if an item I ordered is out of stock?
During the checkout process, you can choose whether you would like us to substitute a similar item or simply remove the item from your order if it is unavailable. We will notify you of any changes before your order is finalized.
Do you offer Curbside Pickup?
Yes, Curbside Pickup is available at most Trucchi's locations. Simply select 'Pickup' at checkout, and when you arrive at the store, park in the designated spots and call the number on the sign; we will bring your groceries right to your car.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), Trucchi's gift cards, and EBT for eligible online orders in accordance with state regulations.